Within the framework of COVID-19 we are implementing the recommendations of the World Health Organization, the Sanitary Protocol of the Ministry of Public Health and the Ministry of Tourism.

We appreciate you understanding and accession of the following measures.

• Sanitary mat at the entrance of the hotel.
• Body temperature measurement at the time of the check-in.
• The use of alcohol gel.
• Mandatory use of masks.
• Social distance of 2 meters.
• Limited use of the lift to one person or family group.
• The use of facilities with previous reservation, with shifts of 30 min per day per person.
• Continental breakfast. Breakfast will be served in shifts, prior reservation of shifts to be arranged at reception. This guarantees protocol standards are met such as adequate disinfection, cleaning and ventilation of the breakfast room before each shift.
• Extreme cleaning protocols for each of the areas of the hotel.
• Daily body temperature measurements to all the hotel staff.
• Work protocol adapted to the sanitary measurements of the COVID-19.
• If you come from abroad it is mandatory to present a negative COVID-19 certificate done in our country.

In case of symptoms of COVID-19

• In case of having symptoms of fever, dry cough, throat ache, muscular pain or respiratory difficulties previous your check-in, please do present yourself at the hotel.
• In case of presenting symptoms while at the hotel, remain in your room, inform the front desk and wait for further instructions.